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Posted: Monday, January 22, 2018 2:19 AM

Job Description:/h3:
In 1996, Mark Edlen and Robert Gerding created Gerding Edlen with the vision to approach real estate with the singular focus of creating places for people. They were committed to creating, developing, operating and owning vibrant properties where residents could live, work and learn. This original vision remains:guiding Gerding Edlen and positioning it as a national leader in sustainability. Gerding Edlen has evolved to include expertise in investment management and property management, further adding value to its properties throughout the ownership cycle. Looking to the future, Gerding Edlen continues to create exceptional places that will improve our communities, environments and lives.
Our Principles of Place guide one simple thing: creating vibrant, inspiring and sustainable spaces where people can work, learn and live. We created the Livable Place Index(tm) to measure the global impact that sustainable buildings and their occupants have on energy, air, and water. Higby, one of our Berkeley properties, is no exception, and its your leadership as the Assistant Manager that will help drive our success.
Your primarily responsibilities will include:
:Maintains customer service standards and responds clearly and in a timely manner to residents needs and complaints. Follows through to ensure resolution.
:Investigates resident disturbances, violations, or complaints, and resolves problems in accordance with regulations established in the lease agreements. Sends violation letters and assesses fines.
:Account Processing of residential rent payments, verifying and coding of vendor payments, maintaining accurate residential ledgers, and completing month:end accounting processes.
:Partnering closely with internal Marketing team to drive marketing initiatives (social media, networking, advertising, etc.) for various properties, to source prospective residents.
:Meet and greet prospective tenants to show the property, explain terms of occupancy, provide information about amenities and neighborhood and determine availability based on individual needs and desires.
:Implement successful sales and leasing strategies, matching solutions to individual needs that results in leased apartments. This includes negotiating lease terms and preparing or review of appropriate lease documents and forms.
:Responsible for monitoring and ensuring compliance with income:restricted units, all Fair housing regulations and local ordinances and laws.
:Conduct market surveys, maintaining current knowledge of current market, rents and promotions, building/company policies and security practices.
:Create advertisements that describe building amenities and available apartments, initiate market research studies and analyze their findings.
:Inspect property, including common areas and vacant units, on a regular basis and reports any repair or replacement needs to Maintenance Supervisor.
:Supervise property staff in the General Managers absence.
:Professionally interact with commercial tenants and industry professionals.
:Prioritize daily tasks to meet deadlines appropriately.
If the following describes you, we want to hear from you:
:Ability to successfully build rapport with potential residents and industry personnel, gaining their trust and respect quickly and easily.
:Ability to diplomatically and skillfully negotiate conversations and influence decisions, winning concessions without damaging relationships.
:Ability to successfully lease apartments, while maintaining the standards and reputation of Gerding Edlen Management.
:Working knowledge of Yardi, MS Office Suite, including Outlook, Excel and Word, with the ability to easily navigate the internet.
:Ability to integrate instruction and training resources into consistent, accurate execution of tasks.
:Ability to synthesize knowledge of systems and resources to embrace unfamiliar tasks.
:Customer focus : dedication to meeting the expectations, needs and


• Location: Berkeley, East Bay

• Post ID: 94593352 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018