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Posted: Thursday, January 4, 2018 10:21 AM

Job Description:/h3:
AquaTech Swim is seeking a General Manager for our two AquaTech Swim facilities and our Virtual Customer Care Department. The successful candidate will be a committed individual with a proven successful background of 5+ years managing mid to large teams of people (15:25 managers, 100+ staff) in a highly interactive and customer facing leadership role.
The Position
The General Manager (GM) is a highly interactive role that maintains the integrity of the AquaTech brand through subject matter expertise (SME) and stewardship of company policy and procedure. The GM must ensure that all departments of the company are complying with the company rules, regulations and directives of the companys senior management team. The GM is responsible for mastering changing policies, procedures and directives and is responsible for preparing status reports to present to the Senior Management team detailing SWOT (Strength, Weaknesses, Opportunities, and Threads) analysis around company performance.
General Duties and Responsibilities:
:Oversee daily operations of the company
:Ensure the implementation of company strategy designed to maintain quality and grow business
:Coordinate the development of key performance goals for staff and maintain reports for senior management
:Provide direct management of key functional managers in the company
:Ensure overall delivery and quality of program offerings, customer service and company tone throughout the company
:Engage in escalated customer or staff issues company wide
:Oversee key hiring and talent development programs
:Support the development of a healthy internal culture that retains key employees and encourages professional development
:Direct the implementation of company policies, procedures and processes throughout all company locations
:Maintain documentation integrity of operation activities
:Conduct regular audits to ensure that operational procedures are in compliance
:Serve as a local point of contact for capturing issues when employees want to:
:Communicate with senior management
:Seek clarification on policies, procedures and company directives
:Report grievances related to:
:Interactions with other staff, management, vendors
:Administrative issues
:Discuss emerging compliance issues with employees
:Keep the company up to date regarding pending platform changes, and potential updates to AquaTechs implemented practices
:Document any regulatory or compliance issues for review with management and eventually to communicate the remediation steps with Peers and employees
:Analyzing data and leveraging your understanding of the business to help Senior Management make good decisions about process improvement
:Examine marketing materials to ensure compliance with policies or regulations
Operational Oversight and Compliance
:Operational documentation and systems
:Personnel management
:Recruiting, interviewing, onboarding, tracking
:Minimum of 5 years successful management and leadership experience
:Must be able to travel between all AquaTech locations (currently Alameda and Concord)
:Ocassional out of state travel may be required
:Must live in Bay Area : no re:location packages available
:Must be able to work weekday evenings and weekends regularly
This is a salaried position with health benefits, 401k and vacation days. 55K:75K annually DOE
Application Requirements
AquaTech Swim is actively recruiting a General Manager who possess the skills, personal qualities and experience necessary to meet the requirements of this rewarding and challenging position. If interested in becoming a General Manager at AquaTech, please submit the following:
:A cover letter indicating why you are interested in and qualified for the position
:A current resume
:3 professional references
After an initial review of the above information, candidates will be contacted via phone by a hirin


• Location: Alameda, East Bay

• Post ID: 92906092 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018