Home > Oakland/East Bay jobs > Oakland/East Bay computer/technical

Posted: Friday, December 29, 2017 6:34 AM

Job Description:/h3:
INSZoom is the worlds largest immigration software company, with solutions for immigration lawyers, corporations, universities, healthcare organizations and non:profit groups. We provide a comprehensive platform that allows clients to share and process valuable information online, process immigration applications quickly and stay compliant while doing so.
Were a fun, fast:paced technology company who lives, breathes, and dreams technology. Were on a mission to simplify the challenges of global immigration and compliance through technology.
Were actively searching for a Product Trainer to play a critical role in conducting, assessing, and monitoring product based training sessions for participants. Provide cross:company training and New Hire orientation both for internal partners and third:party business partners. Become the brain trust by providing continuous improvement of learning opportunities across the organization to ensure the maximum effectiveness of the companys efforts.
What youll do
:Develop and deliver high quality live and recorded training classes to customers, partners and employees.
:Manage the on:going education including but not limited to: refresher training, upgrade training, new processes, and consistency of training and training materials.
:Schedule, organize, and coordinate all training sessions.
:Collaborate with Professional Services, Support, Engineering, Sales, and Product Management departments to design training materials and programs that meet the needs of our customers, partners and employees.
:Learn new subjects with minimum supervision at a rapid pace.
:Write and illustrate English:language technical documentation for distribution to customers, partners and employee.
:Work in a team to produce programs that are satisfactory to all relevant parties in an organization.
:Consider the costs of planned programs and keeping within budgets as assessing the return on investment of any training or development.
:Produce training materials for in:house courses, business partners, and clients.
:Monitors and reviews the progress of trainees through questionnaires and discussions with managers.
:Amend and revise programs as necessary, in:order:to adapt to changes occurring in the work environment.
:Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
:Take on training tasks and other duties covered by the role as assigned by the management
:Expected travel up to 25.
What youll bring
:BA/BS degree required, or equivalent work experience; advanced degree is a plus
:Min 3+ years functioning in a training capacity where you owned the training life cycle (creation to delivery) within a SaaS based environment or other
technology/software space : Required
:Training experience as a Field Trainer, Learning and Development Specialist, Corporate Trainer, or relatable training discipline : Emphasis on delivery
:Experience using web based tools for training.
:Experience with WalkMe or comparable software a plus
:Comfortable conducting trainings with a varying audience base.
:Understanding of project methodologies : Specifically Agile methodologies and principles is a plus
:Excellent verbal, written and listening skills with the ability to receive and convey information effectively with clients through all channels of communication.
:Ability to work on multiple initiatives and projects simultaneously.
:Ability to quickly learn product functionality and features.
:Self:motivated with the ability to work with moderate supervision.
:Ability to complete projects as assigned on time.

Work Authorization
All USCIS requirements for Employment Eligibility Verification (I:9) must be met
Please Note:
We are accepting only local (San Francisco/Bay Area) applicants at present time. Company will not sponsor applicants for work visas.
The Company does not discriminate on


• Location: East Bay, san ramon

• Post ID: 92331502 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018