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Posted: Wednesday, January 17, 2018 7:21 AM

Job Description:/h3:
Parachute is looking to add an experienced, professional, and personable IT Project Engineer to our growing team. This is a fantastic career opportunity for a proactive, highly motivated individual. The main role will entail remote troubleshooting and speaking with clients over the phone. There will also be onsite support at client locations involving escalating issues, updating tickets, maintaining documentation, and assisting our Senior IT Project Engineers with their client work. The main location will be our San Ramon office (about 1 : 3+ days per week) with travel (1 : 2+ days per week) to client sites.
Experience with the following IT projects is preferred:
:Office moves or additional office setups
:Server room build:outs
:New computer builds and imaging
:New onsite or cloud server setup and/or migration
:Conference room build:outs, customized audio/visual solutions, video conferencing system
:Collaboration solutions
:VoIP/phone system setup and installation
:Mobile device management setup or mobile device rollout
:Email migration
:Comprehensive Business Continuity and Disaster Recovery plans

:Ability to easily troubleshoot and resolve PC and Mac:related hardware, software, operating system, email, printing, and network issues
:EXPERT LEVEL Mac OS X 10.8, 10.9, and 10.10; including Office 2011/2016
:EXPERT LEVEL Windows 7, 8.1, and 10; including Office 2013/2016
:Extensive experience with Microsoft Office 365 and Outlook Web Access (OWA)
:New Mac/PC setup, configurations, and imaging
:Firewall/router setup and troubleshooting; Cisco, Meraki, SonicWall
:Network design, setup, management, troubleshooting and traffic shaping
:VPN/server/client setup and issue resolution
:Wireless network design for single and multi:node setups in small and medium size environments
:VLANs, managed switches, packet tracing, network monitoring
:Internet domain management
Company Description:/h3:
Parachute is fast:growing Managed IT Service Provider. We have a friendly and supportive work environment, with a hands:on leadership team. Our fantastic client base is comprised of a wide variety of businesses, professional service firms, and non:profit organizations with 15 : 300 + employees located in San Francisco and the East Bay, many with national and international remote offices. We have an office in the Financial District of San Francisco as well as in the Bishop Ranch area of San Ramon.


• Location: East Bay, san ramon

• Post ID: 93001787 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018