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Posted: Friday, December 29, 2017 7:17 PM

Our thriving demolition company is looking for the Computer technician (PC maintenance and repairs) to add to our team. If you between 18 and 23 years old and would like to try your IT skills in a friendly corporate environment please apply to this posting and we will consider your application. Our main office is located close to Emeryville (on the border of Oakland and Emeryville)General Responsibilities: Serves as a contact for level 1 support to support, repair and maintain computers and other devices. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Ability to escalate issues if unable to resolve them in a timely manner. Familiar with standard concepts, practices, and procedures within a corporate environment and specifically in the IT (like data security, availability and integrity). Keeps track of the computers / devices inventory (including PC accessories). Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with technical and non-technical co-workers to research problem and find solution. Follows quality standards, and displays strong customer service skills. Completes assigned tasks. Requirements: Knowledge of Networking, Windows operating system and other peripheral devices Some experience working with hardware, firmware and software Excellent Customer Service skills Ability to Multi-task and adapt to change Strong organizational, time management, and problem solving skills Outstanding written and oral communication. Flexible, well-motivated with the ability to work under pressure Positive attitude and excellent team player Minimum education: High School Driver License and personal vehicle: required (you will be travelling on occasions to our multiple sites) 1+ years of Customer Service experience preferred but not required. Any industry certifications is a plus (CompTIA A+, Network +, Security +, Microsoft, Cisco, etc.)


• Location: East Bay

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