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Posted: Saturday, December 16, 2017 6:37 AM

Job Description:/h3:
About the Company
Thermo King is the worlds leader transport refrigeration and climate control products.
Experience the personal challenge of working for TK Services, Inc. a world class organization and leader in the Transport Refrigeration industry. TK Services, Inc. is an established, privately owned Thermo King Dealership Group, with 10 dealerships in Northern/Southern California and Nevada. We are a stable and growing company that fosters individual growth and rewards performance.
Our San Leandro, CA dealership is currently seeking a Service Writer to join our dynamic team.

Requirements:
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Minimum 2 years of experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem solving.
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Automotive dealership experience is highly desired. but not required.
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Basic mechanical knowledge is a plus.
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Bilingual Spanish is a plus.

Job Description:
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Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
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Develops estimates by costing materials, supplies, and labor; calculating customers payment, including deductibles.
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Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system MAS 200.
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Maintains customer confidence by explaining estimates and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns.
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Maintains unit records by recording problems and corrective actions planned.
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Updates job knowledge by participating in educational opportunities; reading manufacturers publications and taking on line factory course.
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Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Benefits
We offer excellent benefit package which includes:
HMO/PPO medical, dental, and vision plan. Paid vacation, sick, and holiday, 401(K) matching, and life Insurance plan. Schedule Monday : Friday normal business hours.
Company Description:/h3:
Thermo King is a World Leader in transport refrigeration. TK Services Inc. operates 10 Thermo King dealerships located in California and Nevada. Experience the personal challenge of working for a world class organization and leader in the Refrigeration Transport industry. We offer a unique environment that fosters individual growth and rewards performance.

Source: https://www.tiptopjob.com/jobs/76019507_job.asp?source=backpage


• Location: East Bay, San Leandro

• Post ID: 91260717 eastbay
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