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Posted: Saturday, December 16, 2017 6:37 AM

Job Description:/h3:
About the Company
Thermo King is the worlds leader transport refrigeration and climate control products.
Experience the personal challenge of working for TK Services, Inc. a world class organization and leader in the Transport Refrigeration industry. TK Services, Inc. is an established, privately owned Thermo King Dealership Group, with 10 dealerships in Northern/Southern California and Nevada. We are a stable and growing company that fosters individual growth and rewards performance.
Our San Leandro, CA dealership is currently seeking a Service Writer to join our dynamic team.

Minimum 2 years of experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem solving.
Automotive dealership experience is highly desired. but not required.
Basic mechanical knowledge is a plus.
Bilingual Spanish is a plus.

Job Description:
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customers payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system MAS 200.
Maintains customer confidence by explaining estimates and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns.
Maintains unit records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers publications and taking on line factory course.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
We offer excellent benefit package which includes:
HMO/PPO medical, dental, and vision plan. Paid vacation, sick, and holiday, 401(K) matching, and life Insurance plan. Schedule Monday : Friday normal business hours.
Company Description:/h3:
Thermo King is a World Leader in transport refrigeration. TK Services Inc. operates 10 Thermo King dealerships located in California and Nevada. Experience the personal challenge of working for a world class organization and leader in the Refrigeration Transport industry. We offer a unique environment that fosters individual growth and rewards performance.


• Location: East Bay, San Leandro

• Post ID: 91260717 eastbay is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018